Customer Services Officer 4

Lead Market Technology Solutions Limited is running a BPO which handles UK based projects specifically in Personal Injury Claims.

LMTS is seeking result-oriented candidates, who can manage independently own workload to ensure contribution to the company and within team, for the positions of Customer Care Representative.Ideal candidates should be quick learners with strong communication and analytical skills.

Individuals must be fluent in English speaking with a neutral or British accent.

Before you apply for this job read it carefully:
Product Knowledge and training will be provided.
Capacities to maintain email correspondence.
A professional attitude when dealing with customers.
Primary knowledge of using computers and the internet research is mandatory.
Understand the impact of attitude in handling calls professionally.
Apply the proper telephone etiquette to satisfy various customer situations.
Good teamwork skills and the ability to work unsupervised

Communication Skills:·Written:

• By able to write succinctly and precisely with good diction, Grammar and Sentence structures.

Verbal:

• Fluent speaker with Neutral/British ascent preferred , appropriate use of tenses

Listening:

• Active listening skills to understand customer needs quickly and be able to summarize to validate the same.
• Must have Good Command on English Language and Basic Compute Skills
• Must be Able to work 5 day a week.

Call Center Experience is Plus.

Other Job Detail:
Timing: Summer 01:00 PM to 09:30 PM.Winters: 02.00 PM to 10.30 PM.
Fluent in English speaking with a neutral or British accent.
Females - Apply ONLY if you can work in Afternoon Shift.
No Transportation Services.
Apply Only if convenient Or Would not have any transport Issues. (Barket Market, Lahore).
Remuneration will be offered depending on your English communication skills and experience