Experience Required
2 Years
Salary Range
15,000-25,000PKR
Career Level
Non-Managerial
Required Qualifications
Intermediate
Job Description
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
Requirements & Skills
- The ability to think logically;
- A good memory of how software and operating systems work;
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
- The ability to work well in a team;
- Problem solving skills;
- A strong customer focus;
- The ability to prioritise your workload;
- Attention to detail.
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