Experience Required
< 1 Year
Salary Range
40,000-60,000PKR
Career Level
Entry Level
Required Qualifications
Bachelor's degree in any field
Job Description
Job Description:
BM Group Inc is a dynamic leader in the Consumer Services industry, with a commitment to excellence since 2010. From humble beginnings, our journey has led to a team of over 300 skilled professionals, providing unmatched customer support to international clients 24/7/365. Join us in our Lahore office to be a part of our growing success!
Responsibilities:
- Handle inbound customer inquiries and dispatch taxi services promptly.
- Provide accurate information regarding fares, routes, and estimated arrival times.
- Maintain clear communication with drivers and clients to ensure a seamless experience.
- Resolve customer complaints with professionalism and efficiency.
- Document interactions and feedback for continuous improvement.
BM Group Inc is a dynamic leader in the Consumer Services industry, with a commitment to excellence since 2010. From humble beginnings, our journey has led to a team of over 300 skilled professionals, providing unmatched customer support to international clients 24/7/365. Join us in our Lahore office to be a part of our growing success!
Responsibilities:
- Handle inbound customer inquiries and dispatch taxi services promptly.
- Provide accurate information regarding fares, routes, and estimated arrival times.
- Maintain clear communication with drivers and clients to ensure a seamless experience.
- Resolve customer complaints with professionalism and efficiency.
- Document interactions and feedback for continuous improvement.
Requirements & Skills
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Proficient in using computer systems and customer management software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Team player with a positive attitude and customer-centric approach.
- Strong problem-solving and decision-making abilities.
- Proficient in using computer systems and customer management software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Team player with a positive attitude and customer-centric approach.
Benefits & Perks
Communication
Explore More Opportunities
Find similar jobs and career opportunities