Experience Required
2 Years
Salary Range
30,000-40,000PKR
Career Level
Non-Managerial
Required Qualifications
Intermediate

Job Description

We are looking for a motivated and experienced Travel Agent to join our team. The ideal candidate must have strong English communication skills and at least one year of experience in the travel industry. The role involves handling customer inquiries, managing bookings, and providing excellent travel solutions.

Key Responsibilities:

01- Handle customer inquiries via phone, WhatsApp, and email in professional English

02- Book flights, hotels, Umrah packages, and holiday packages

03- Use GDS systems (Sabre, Galileo, Amadeus – preferred)

04- Assist customers with changes, cancellations, and refunds

05- Prepare and share travel documents (tickets, hotel vouchers, itineraries)

06- Resolve customer issues and provide after-sales support

Requirements & Skills

Requirements:

01- Minimum 1 year of experience in the travel industry

02- Excellent English communication skills (spoken and written)

03- Knowledge of airline rules, fares, and ticketing procedures

04- Experience with GDS systems is a plus

05- Strong customer service and problem-solving skills

06- Ability to work under pressure and meet deadlines

Preferred Skills:

- Experience in Umrah, Hajj, and international holiday packages

- Familiarity with the UK or international travel market (preferred)

Salary:
Competitive salary based on experience

Benefits & Perks

CommunicationIncentive Bonus

Hajj Umrah Travels

Airlines/Aviation - Lahore, Pakistan

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