Experience Required

1 Year

Salary Range

20,000-50,000PKR

Career Level

Entry Level

Required Qualifications

Minimum of a high school diploma; higher education in a relevant field is preferred

Job Description

Job Description:
Dialogix Solutions, a leading provider in the telecommunications industry, is dedicated to delivering exceptional customer support, telemarketing, and social media marketing services. We are currently seeking a Part-Time Evening Customer Service Representative with at least 1 year of experience to join our dynamic team in Karachi.

Responsibilities:
- Manage customer inquiries through phone, email, and social media.
- Provide accurate information about products and services.
- Resolve customer complaints and ensure satisfaction.
- Maintain customer records and document interactions.
- Collaborate with the team to enhance customer experience.

Requirements & Skills

- Excellent communication and interpersonal skills.
- Proficient in problem-solving and conflict resolution.
- Able to work independently and in a team setting.
- Familiarity with CRM software and basic computer applications.
- Strong time management and organizational abilities.