Visa Consultant

Shirazi Travels (Pvt. Ltd.), with over 35 years of experience in the travel and tourism industry, is seeking a Visa Consultant with at least 2 years of experience in the visa department of a repuatable travel agency. Our family-owned business values exceptional client service and personal touch. Join our dedicated team in Karachi to help our clients navigate visa requirements seamlessly.

Position Overview:

The Visa Consultant will be responsible for guiding clients through the visa application process for various destinations. This role requires a detail-oriented professional with strong communication and organizational skills to ensure all visa applications meet the required standards and deadlines.

Key Responsibilities:

• Provide expert advice to clients on visa requirements, documentation, and application procedures for different countries.
• Assist travelers in completing visa application forms and preparing necessary supporting documents.
• Review and verify all client documents for accuracy and completeness before submission.
• Coordinate with embassies, consulates, and visa application centers to track and expedite applications when necessary.
• Stay up to date with immigration policies, embassy regulations, and travel advisories.
• Maintain accurate records of visa applications and client interactions using company systems.
• Communicate proactively with clients to update them on the status of their applications.
• Handle complex or urgent visa cases professionally and efficiently.
• Collaborate with internal departments (ticketing, operations, customer service) to ensure a seamless travel experience.

Qualifications and Skills:

Education & Experience:

• Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or related field.
• Minimum 2–3 years of experience in visa consulting, immigration services, or corporate travel management.

Technical & Professional Skills:

• Strong understanding of visa and immigration regulations for major destinations (Schengen, USA, UK, UAE, etc.).
• Proficiency with MS Office Suite and travel management software (e.g., Amadeus, Galileo, or Sabre – preferred).
• Excellent written and verbal communication skills.
• High attention to detail and strong organizational abilities.
• Ability to handle multiple applications and deadlines simultaneously.
• Customer-focused attitude with problem-solving skills.