Call Center Representative - (Excellent English Communication Skills) 50

We are looking for a friendly and customer-focused Call Center Representative to join our team. In this role, you will handle inbound and/or outbound calls, assist customers with inquiries, resolve issues, and provide excellent service.

Responsibilities:

• Answer incoming calls and respond to customer questions
• Handle customer complaints and provide appropriate solutions
• Document customer interactions accurately
• Follow communication scripts and company guidelines
• Maintain a positive and professional attitude

Requirements:

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Basic computer knowledge
• Previous customer service or call center experience is a plus
• Ability to work flexible hours, including weekends if needed

job Type:

• In person

Job timing:

7pm to 4am (night shift)

Required Skills:

• Strong English communication
• Sales Management
• Call handling