Experience Required
1 Year
Salary Range
35,000-50,000PKR
Career Level
Entry Level
Required Qualifications
Bachelor's degree in Business, Communications, or a related field preferred; minimum 1 year of relevant experience in customer support
Job Description
Bells Entertainment, a leading media and entertainment company based in Lahore, Pakistan, is seeking a dedicated Customer Support Executive with 1 year of experience. Join our dynamic team to provide exceptional support to our clients and enhance their experience in the entertainment industry.
Responsibilities:
- Address customer inquiries and resolve issues promptly via phone, email, and chat.
- Maintain a thorough understanding of our services and products.
- Collaborate with internal teams to improve customer satisfaction.
- Document customer interactions accurately in our database.
- Provide feedback and suggestions for service improvements.
Requirements & Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficiency in MS Office and customer support software.
- Ability to work in a fast-paced environment.
- A passion for the entertainment industry.
- Strong problem-solving abilities.
- Proficiency in MS Office and customer support software.
- Ability to work in a fast-paced environment.
- A passion for the entertainment industry.
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