Senior Customer Support Executive

Hiring Alert – Senior Customer Support

A reputed Brokerage Firm (TREC Holder of Pakistan Stock Exchange) is looking for a Senior Customer Support for our Karachi, Clifton Office.

Position: Senior Customer Support

Timings: Full-time (9:00 AM – 6:00 PM)

Location: Clifton, Karachi

Requirements:

Excellent communication & interpersonal skills

Ability to professionally handle new and existing customers

Strong problem-solving and client relationship management skills

Prior experience in customer support within financial services/brokerage sector will be preferred

Preferred Skills

1. Prior Experience in Customer Support:

Experience in handling customer queries and issues in a financial services or brokerage setting.

2. Financial Knowledge: Basic understanding of financial products and services.

Soft Skills

1. Patience and Empathy: Ability to handle customer complaints and issues with patience and empathy.

2. Time Management: Ability to manage multiple client interactions and prioritize tasks effectively.

3. Adaptability; Ability to adapt to changing client needs and priorities.