Customer Support Representative CSR 4

CustomHub is a fast-growing e-commerce brand specializing in custom-made jewelry. We pride ourselves on quality craftsmanship and exceptional service. We are seeking fresh graduates for the position of Customer Support Representative (CSR) to join our dynamic team in Karachi and enhance our customer interactions in the accounting industry.

Responsibilities:
- Provide exceptional customer support through various channels (phone, email, chat)
- Assist customers with inquiries related to orders and accounting processes
- Resolve customer issues promptly and efficiently
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction

- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic knowledge of accounting principles is a plus
- Ability to work in a fast-paced environment
- Proficiency in MS Office and customer support software