Job Description
We are a dynamic company located in Lahore, specializing in the Energy industry. We are seeking energetic and motivated Customer Service Representatives (CSRs) to join our outbound call center team for a US-based campaign during the night shift. As a CSR, you'll make outbound calls to potential and existing customers, promote our products, and maintain excellent customer relationships.
Responsibilities:
- Make outbound calls to potential and existing customers.
- Promote products and services effectively.
- Address customer inquiries and provide solutions.
- Maintain accurate records of customer interactions.
- Ensure customer satisfaction and build long-term relationships.
Requirements & Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Basic understanding of accounting principles is a plus.
- Proficient in using computers and call center software.
- Ability to work effectively in a team-oriented environment.
Benefits & Perks
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