Client Success Manager 2

• Act as the main point of contact between Client and Management Team.
• Handle client inquiries, complaints, feedbacks, meetings and emergencies professionally and efficiently.
• Support daily administrative and operational activities related to client service.
• Prepare and maintain client reports, including feedback, progress, and performance.
• Maintain accurate customer, and statistical records.
• Build long-term relationships and ensure client satisfaction and retention.
• Work closely with internal teams to ensure services meet client expectations.
• Report regularly to senior management with insights, client feedback, and suggestions for improvement.

• 1 - 2 years of experience in client servicing, operations, or customer success.
• Strong communication and interpersonal skills.
• Well-organized and able to manage multiple priorities.
• Proficiency in MS Office (especially Excel); experience with CRM & digital marketing is a plus.
• Analytical mindset with the ability to generate and present feedback effectively.

Working Hours:

• Monday to Friday: 11:00 AM – 8:00 PM (onsite, includes 1-hour break)
• Saturday: 11:00 AM – 3:00 PM (work from home, includes a 30-minute break)
• Location: Onsite – Karachi (Gulshan-e-Iqbal)

To Apply:

Email your updated CV to c a r e e r a t s e e d i e n t d i g i t a l d o t c o m

Important Note:

Please do not apply if you do not have relevant experience in client servicing, operations, or a similar role. Only shortlisted candidates will be contacted.