Job Description
Job Title: Customer Support Agent
Salary: PKR 25,000 – 35,000 per month
Working Hours: 9:00 AM – 5:00 PM
Job Description:
We are looking for a proactive and reliable Customer Support Agent to join our team. You will be responsible for responding to customer inquiries and messages across various platforms including WhatsApp, Email, Facebook, and Instagram.
Key Responsibilities:
Respond to customer messages in a timely and professional manner
Resolve customer queries and complaints with patience and efficiency
Maintain records of customer interactions
Coordinate with internal teams to ensure customer satisfaction
Requirements:
Good communication skills (written and spoken) in English and Urdu
Experience with WhatsApp, Email, Facebook, and Instagram handling
Basic computer skills
Prior experience in customer support is a plus
Perks:
Friendly work environment
Growth opportunities within the company
Requirements & Skills
The candidate needs strong communication skills in English and Urdu, basic computer proficiency, and the ability to handle customer inquiries calmly and efficiently across WhatsApp, email, Facebook, and Instagram.
Benefits & Perks
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