Job Description
Engage with customers through online platforms (email, chat, social media, and phone) to understand their needs and recommend appropriate products or services.
Generate new sales opportunities through online lead generation, follow-ups, and inbound inquiries.
Maintain and update customer databases and online CRM systems.
Coordinate with the marketing team to develop digital sales campaigns and promotions.
Meet and exceed monthly and quarterly sales targets.
Provide after-sales support to ensure customer satisfaction and retention.
Prepare and share regular sales reports with management.
Stay up to date with product knowledge, industry trends, and competitor activities.
Attend virtual meetings and training sessions as required.
Ensure a high level of professionalism and customer service in all online interactions.
Requirements & Skills
1. Communication Skills
2. Digital Literacy
3. Sales Techniques
4. Customer Service Orientation
5. Product Knowledge
6. Time Management & Self-Motivation
7. Negotiation & Persuasion
8. Basic Data Analysis
Explore More Opportunities
Find similar jobs and career opportunities