Call Center Representative 2

Fortune Technologies BPO, a leading sole proprietorship based in Rawalpindi, specializes in consumer services, particularly within the accounting industry. We are dedicated to empowering businesses by providing exceptional customer support. We are currently seeking a Night Call Center Representative with at least 1 year of experience to join our growing team.

Responsibilities:

- Handle inbound and outbound calls to close the sales.

- Assist customers with their queries and provide relevant information.

- Maintain accurate records of interactions and transactions.

- Collaborate with team members to improve productivy.

- Ensure compliance with company policies and procedures.

- Excellent verbal communication and interpersonal skills.

- Strong problem-solving abilities.

- Proficient in computer applications and call center software.

- Ability to work during night shifts.

- Able to close the call and boost the team.