Customer Service Representative - Restaurant Operations 2

Afghan House Pvt. Ltd., located in the heart of Rawalpindi, is a premier dining destination specializing in traditional Afghan Wrapster. We are seeking an Customer Service Representative which has an experience on calls for taking orders for a fast food restaurant. Join us in creating a unique cultural dining experience!

Responsibilities:

- Respond to customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Process orders and handle payment transactions efficiently.
- Collaborate with the accounting team to ensure accurate billing.
- Assist in maintaining a clean and welcoming environment for guests.
- Provide feedback to management regarding customer service trends.

Required Skills:

- Excellent communication and interpersonal skills.
- Proficient in using CRM software and basic accounting tools.
- Strong problem-solving abilities and attention to detail.
- Ability to handle high-pressure situations calmly.
- Team player with a positive attitude and adaptability.

Have an experience in order taking with any fast food restaurant

Communication

Customer service

Good on calls

Multi tasking