Customer Services Representatives 2

Seagate Pvt. Ltd. is a leading logistics and supply chain company based in Karachi, Pakistan, with over two decades of experience. We pride ourselves on delivering high-quality services tailored to our clients' needs. We are currently seeking a motivated Customer Service Representative with 2 years of experience to join our dynamic team.

Responsibilities:
- Handle customer inquiries and provide accurate information about services.
- Resolve issues promptly and effectively, ensuring customer satisfaction.
- Maintain strong relationships with clients and respond to their needs.
- Process orders, track shipments, and update clients about their logistics status.
- Collaborate with internal teams to enhance customer experience.

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in MS Office Suite and logistics software.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong customer service orientation.