Job Description
Join our dynamic team at a leading firm in the Accounting industry located in Rawalpindi. We specialize in Final Expense, B2B real estate, and medical campaigns, providing tailored solutions and exceptional service to our clients. We are looking for enthusiastic fresh graduates to fill the Night Customer Service Representative (CSR) role.
Responsibilities:
- Assist customers with inquiries related to our services.
- Provide timely and accurate information to ensure customer satisfaction.
- Handle client issues and escalate when necessary.
- Document interactions and maintain records of customer communications.
- Collaborate with team members to improve service delivery.
Requirements & Skills
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to work Night shifts.
- Proficiency in Microsoft Office Suite.
- Customer-focused mindset.
Benefits & Perks
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