Job Description
Futurax Solutions (Private) Limited is seeking enthusiastic and motivated fresh graduates for our Night Call Center positions. As part of our team, you will play a crucial role in providing outstanding customer support and service in the accounting domain, ensuring our clients' needs are met efficiently.
Responsibilities:
- Handle inbound and outbound calls, addressing client inquiries related to accounting services.
- Provide accurate information and resolution to customer queries in a timely manner.
- Maintain detailed records of interactions and transactions.
- Assist clients with account management and software-related queries.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements & Skills
- Strong communication and interpersonal skills.
- Basic knowledge of Call center.
- Ability to work in a fast-paced environment and adapt to changes.
- Proficiency in English.
- Problem-solving skills and a customer-centric attitude.
Benefits & Perks
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