Branch Manager

As a Branch Manager for a footwear store you'll oversee daily operations, manage staff, drive sales, ensure customer satisfaction, and maintain store standards to achieve profitability, requiring strong leadership and retail experience.

Here's a more detailed breakdown of the key responsibilities and skills:

Key Responsibilities:

Store Operations:

Oversee all aspects of the store's daily operations, ensuring smooth and efficient functioning.

Manage inventory, including ordering, receiving, and stocking merchandise.

Maintain a clean, organized, and visually appealing store environment.

Implement and enforce company policies and procedures.

Staff Management:

Hire, train, and supervise sales staff, providing ongoing coaching and development.

Motivate and inspire the team to achieve sales goals and provide excellent customer service.

Conduct performance evaluations and address any issues or concerns.

Sales and Customer Service:

Drive sales and revenue growth by implementing effective sales strategies and techniques.

Provide exceptional customer service, addressing inquiries, resolving complaints, and building customer relationships.

Identify customer needs and recommend appropriate footwear options.

Staff Management:

Monitor sales performance and track key financial metrics.

Manage expenses and budgets effectively.

Ensure accurate cash handling and reconciliation.

Reporting and Analysis:

Prepare regular reports on sales, inventory, and other key performance indicators.

Analyze data to identify trends and opportunities for improvement.

Required Skills and Qualifications:

Education: High school diploma or equivalent, with some college or business training preferred.

Experience: Proven experience in retail management, preferably in footwear or apparel.

Leadership: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.

Communication: Excellent communication and customer service skills.

Sales: Proven ability to drive sales and achieve targets.

Problem-Solving: Ability to identify and resolve problems effectively.

Organizational: Strong organizational and time management skills.

Computer: Proficient in using computer systems and software, including point-of-sale (POS) systems.