Job Description
Zamtix, a leading BPO based in Rawalpindi, is dedicated to providing exceptional support in the telecommunications industry. We focus on client satisfaction, offering expert solutions for inbound, outbound, and tech support services. We are seeking a Night Frontiers Engagement Specialist to help enhance customer experiences and drive sales.
Responsibilities:
- Engage potential customers through outgoing calls and proactive outreach.
- Provide exceptional service and resolve customer inquiries effectively.
- Collaborate with team members to achieve sales targets and enhance client relationships.
- Document customer interactions and feedback for quality improvement.
- Maintain knowledge of products and services to support customer needs.
Requirements & Skills
- Strong sales aptitude and ability to engage customers effectively.
- Proficient in using CRM software and call center technology.
- Ability to work independently and as part of a team.
- Problem-solving skills and a customer-centric mindset.
Benefits & Perks
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