Call Canter Agents

Wordsenes Pvt. Ltd., based in Lahore, Pakistan, is a premier SME specializing in computer networking solutions. We are seeking a dedicated Night Call Center Agent with 2 years of experience in the accounting industry. Join our dynamic team to support our clients with exceptional service and technical expertise during night shifts.

Responsibilities:
- Handle customer inquiries and resolve issues related to accounting services.
- Provide technical support and guidance for our networking solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure efficient service delivery.
- Assist in training new staff on customer service protocols.

- Strong communication and interpersonal skills.
- Proficient in accounting software and tools.
- Ability to communicate technical information clearly.
- Excellent problem-solving abilities and attention to detail.
- Availability to work night shifts and manage time effectively.