Customer Service Representative (CSR) 60

DegiTech Centre – Career Opportunities

Join Our Team and Build Your Future!

DegiTech Centre - SMC Private Limited is seeking dedicated and talented professionals to be part of our expanding team. Whether you are an experienced expert or a fresh graduate, we offer rewarding career paths in Customer Service, Digital Marketing, and Telemarketing.

Competitive Salaries | Career Growth | Flexible Shifts

Job Details

Shift Timings:

• Morning Shift: 8:00 AM – 8:00 PM

• Night Shift: 8:00 PM – 8:00 AM

Salary Structure:

• Base Salary: 80%

• KPI-based Performance Bonus: 20%

Available Positions

Customer Service Representative (CSR)

Salary Range:

• Freshers: PKR 30,000 – 35,000

• Experienced: PKR 40,000 – 45,000

Requirements:

• Education: Intermediate (Inter) or Diploma in a related field

• Skills: Strong verbal & written communication, professional attitude, and ability to handle customer queries effectively

• Experience: Prior customer service experience is a plus

Team Leader

Salary Range:

• Freshers: PKR 30,000 – 40,000

• Experienced: PKR 50,000 – 80,000

Requirements:

• Education: Bachelor's degree preferred

• Skills: Leadership, problem-solving, digital marketing knowledge, and team management abilities

• Experience: Freshers with digital marketing certifications are encouraged to apply

Quality Assurance (QA) Analyst

Salary Range:

• Freshers: PKR 30,000 – 40,000

• Experienced: PKR 50,000 – 80,000

Requirements:

• Education: Diploma or Bachelor's degree in a relevant field

• Skills: Analytical thinking, problem-solving, quality monitoring, and feedback coaching

• Experience: Familiarity with call center quality monitoring tools is preferred

Support Staff Positions

Office Boy

Salary: PKR 25,000 per month

Responsibilities:

• Maintain office cleanliness

• Serve refreshments

• Handle documents and office supplies

• Assist staff with basic tasks

IT Support

Salary: PKR 70,000 per month

Responsibilities:

• Troubleshoot hardware & software issues

• Maintain computer systems & network connectivity

• Ensure data security and system backups

• Provide IT support and manage helpdesk queries

Admin/HR Assistant

Salary: PKR 50,000 per month

Responsibilities:

• Maintain employee records & attendance

• Handle administrative tasks & office supplies

• Schedule meetings and coordinate HR activities

• Process payroll & staff benefits

Additional Benefits

• Flexible Salary Based on Experience – Higher pay for skilled professionals

• Performance Incentives & Commissions – Opportunity to earn additional rewards

Why Join DegiTech Centre?

• Career Advancement – Opportunities for growth and professional development

• Competitive Compensation – Fair pay and benefits for your skills & contributions

• Positive Work Culture – Work in a supportive and collaborative environment

• Flexible Scheduling – Choose from available shift options

Apply Today!

DegiTech Centre - SMC Private Limited

Empowering Careers & Shaping the Future!

Skills:

Strong verbal & written communication, professional attitude, and ability to handle customer queries effectively

• Experience: Prior customer service experience is a plus