Sales And Booking Manager 14

Handle Inbound Calls – Assist UK-based customers with airline ticket inquiries and bookings.
Provide Excellent Customer Support – Resolve queries about flight schedules, fares, and airline policies.
Process Payments & Bookings – Guide customers through the ticketing and payment process.
Ensure High Customer Satisfaction – Deliver professional service with strong communication.
Follow Call Center Guidelines – Maintain a positive, professional attitude in all interactions.

Fluent English Communication – Strong verbal & written skills
Customer Handling Skills – Ability to manage customer inquiries professionally
Active Listening & Problem-Solving – Understand and resolve client concerns
Sales & Persuasion Ability – Explain travel options persuasively to clients
Computer Literacy – email handling, and MS Office
Multitasking – Ability to manage multiple clients at the same time
Teamwork & Collaboration – Work effectively within a team setup