CSR 100

Join our dynamic call center located in the heart of the accounting industry! We work on diverse projects, providing exceptional customer service and support. As we expand our team, we are looking for fresh graduates to step into the role of Customer Service Representative (CSR) and grow with us.

Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information regarding accounting products and services.
- Maintain customer records and update database as needed.
- Collaborate with team members to resolve customer issues efficiently.
- Ensure a high level of customer satisfaction through effective communication.

- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office Suite.
- Ability to work in a fast-paced environment.
- Team player with a positive attitude.