Customer Services Executive 30

Company Z.A Communication is a premier call center located in Lahore, Pakistan, specializing in the computer networking industry. We provide exceptional customer support and solutions to our clients, ensuring the highest level of service quality. We are currently seeking a Part Time Evening Customer Services Executive with at least 1 year of experience to join our dynamic team.

Responsibilities:
- Manage inbound and outbound customer calls efficiently.
- Address customer inquiries and provide accurate information regarding services.
- Troubleshoot and resolve customer issues related to networking products.
- Maintain customer records and document interactions in the database.
- Collaborate with team members to improve service levels and achieve performance targets.

- Excellent communication and interpersonal skills.
- Proficient in computer networking concepts.
- Strong problem-solving abilities.
- Ability to work independently and manage time effectively.
- Customer-oriented attitude with a willingness to help.