Customer Support Agent 3

TSS Ltd., based in Egham, United Kingdom, is a prominent Private Limited Company specializing in Accounting solutions. We are dedicated to delivering exceptional financial services to our clients. As we expand our team, we are looking for enthusiastic fresh graduates to join our Customer Support department and help us maintain our high standards of service.

Responsibilities:
- Provide excellent customer service and support via phone, email, and live chat.
- Assist clients with inquiries related to accounting services and products.
- Resolve customer issues efficiently while adhering to company policies.
- Build and maintain positive relationships with clients.
- Document customer interactions and feedback for continuous improvement.

- Strong communication and interpersonal skills.
- Problem-solving abilities and a customer-oriented mindset.
- Basic understanding of accounting principles is a plus.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work in a fast-paced environment and handle multiple tasks.