Call Center Agent 40

We are looking for call center agents who can join our team.

Responsibilities:

Manage large amounts of incoming phone calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Requirements and skills

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Experience: Fresh or 6 months
Age: 18-24 yrs

Note: Night Shift (7:30 pm - 5:00 am)

Job Type: Full-time

Pay: Rs25,000.00 per month

Job Type: Full-time

Pay: Rs25,000.00 per month

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively