Customer Care Executive

MAKJ Digital Pvt Limited is seeking fresh graduates for our Customer Care Department in Islamabad. As a leading company in the accounting industry, we are dedicated to providing exceptional service to our clients while fostering a collaborative and innovative work environment.

Responsibilities:
- Respond to customer inquiries regarding accounting services and products.
- Assist in resolving customer complaints and technical issues.
- Provide accurate information and support to clients through various communication channels.
- Document customer interactions and maintain records in our database.
- Collaborate with team members to improve service processes and customer satisfaction.

- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage time effectively.
- Proficiency in MS Office and basic accounting software.
- A positive attitude with a passion for customer service.