Customer Service Representative

Commitment to customer satisfaction and service excellence.

Job Description:
Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and resolving inquiries in a timely and efficient manner.

Responsibilities:
- Answering incoming calls and responding to customer inquiries
- Providing information about our services and products
- Resolving customer complaints and issues
- Building strong relationships with customers
- Processing orders and managing customer accounts

Required Skills:

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Strong problem-solving skills
• Proficiency in Microsoft Office
• Previous customer service experience is a plus