Experience Required
1 Year
Salary Range
25,000-35,000PKR
Career Level
Graduate
Required Qualifications
Bachelors
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Requirements & Skills
- Excellent Verbal and Written Skills
- Fluency in speaking with neutral accent preferred
- Active listening and prompt responding
- Problem solving skills
Benefits & Perks
Health InsuranceIncentive BonusLeavesMedicalTransport
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