Experience Required
1 Year
Salary Range
25,000-30,000PKR
Career Level
Entry Level
Required Qualifications
BSC/Diploma
Job Description
Provide first point of IT Support contact for all staff across the network.
Troubleshoot technical issues to resolution and/or escalate to the Seniors or partner organisations as required. -
Log all incidents and service requests in designated service desk system.
Where necessary logging on behalf of the staff. - Manage service desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency. -
Ensure system and data security is maintained at a high standard,
Provide network support - Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT department.
Troubleshoot technical issues to resolution and/or escalate to the Seniors or partner organisations as required. -
Log all incidents and service requests in designated service desk system.
Where necessary logging on behalf of the staff. - Manage service desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency. -
Ensure system and data security is maintained at a high standard,
Provide network support - Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT department.
Requirements & Skills
Qualifications/experience in the following areas:
Unix, WAN, LAN, Windows Server, Windows Desktop,Microsoft Office, Microsoft SharePoint, Microsoft Exchange Server.
Unix, WAN, LAN, Windows Server, Windows Desktop,Microsoft Office, Microsoft SharePoint, Microsoft Exchange Server.
Benefits & Perks
Health InsuranceLeavesLife InsuranceProvident Fund
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