Accounts Manager

Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions

Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape

Manage client input and feedback for all projects with detailed direction and timelines

Establish and build strong working relationships with business leaders at all levels

Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects

As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities

Manage and coach the internal team

Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis

Here’s a list of the skills and qualifications hiring managers looking for an account manager typically seek. The skills and qualifications will vary depending on the role and years of experience, but here are a few common examples Saffro shared.

Bachelor’s degree preferred

Experience with project management or account management

Proven ability to consistently and positively contribute in a fast-paced environment

Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)

Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind

Creative thinking and problem-solving aptitude

Strong writing, phone and presentation skills