Experience Required
4 Years
Salary Range
35,000-40,000PKR
Career Level
Non-Managerial
Required Qualifications
D.A.E / B.Tech (Mechanical )
Job Description
Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers.·
Monitor, control and minimize operational expenditure and manage within allocated budget.·
Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.· Coordinate with Sales Teams and Dealers to ensure that all complaint are resolved.·
Ensure timely reporting & feedback to CSD HO on critical issues. Ensure availability of spare parts and maintain sufficient stock according to market requirement
Monitor, control and minimize operational expenditure and manage within allocated budget.·
Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.· Coordinate with Sales Teams and Dealers to ensure that all complaint are resolved.·
Ensure timely reporting & feedback to CSD HO on critical issues. Ensure availability of spare parts and maintain sufficient stock according to market requirement
Requirements & Skills
Ability to communicate with service staff to improve their performance.
Planning and Organizing, Managing Resources, Customer Orientation, Team Building, Communication Skills
Planning and Organizing, Managing Resources, Customer Orientation, Team Building, Communication Skills
Benefits & Perks
Incentive BonusLeavesLife InsuranceMedicalProvident FundTransport
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