CSR 25

Job Title: Customer Service Representative

Job Type: Full-time

Salary: 25k to 45k (based on experience)

Location: Rawalpindi

Job Description:

We are looking for a Customer Service Representative to join our team. The ideal candidate should be able to work 7 pm to 4 am and have Saturday and Sunday off. The candidate should be able to communicate effectively with customers and provide them with the best possible service. The candidate should also be able to handle customer complaints and resolve them in a timely manner. The candidate should be able to work well under pressure and be able to multitask. The candidate should be able to work independently as well as part of a team.

Responsibilities:

Answering customer inquiries via phone, email, and chat

Providing customers with product and service information

Handling customer complaints and resolving them in a timely manner

Processing orders, forms, and applications

Keeping records of customer interactions, transactions, comments, and complaints

Communicating and coordinating with colleagues as necessary

Providing feedback on the efficiency of the customer service process

Ensure customer satisfaction and provide professional customer support

Requirements:

Excellent communication skills

Ability to work well under pressure

Ability to multitask

Ability to work independently as well as part of a team

Good problem-solving skills

Good computer skills

High school diploma or equivalent

Benefits:

Competitive salary

Bonuses

Pick and drop for females

English

Good Communication Skills

Speaking Skills

Fast Learner

Quick Perciever