Customer Representative Officer 35

We are seeking highly motivated and customer-focused individuals to join our team. As a CRO, you will be responsible for:

• Answering incoming calls from clients in a professional and courteous manner.
• Providing accurate and timely information to clients regarding their cases.
• Scheduling appointments and handling client requests efficiently.
• De-escalating difficult situations and resolving client issues.
• Maintaining a high level of quality and accuracy in all interactions.

Benefits and Perks:

• Competitive salary and benefits package.
• Flexible work arrangements.
• Training and development opportunities.
• Career advancement opportunities.
• Positive and supportive work environment.

Required Skills and Qualifications:

• Excellent communication skills in English and Urdu.
• Strong customer service skills.
• Proficient in computer and phone systems.
• Ability to work independently and as part of a team.
• Experience in a contact center environment is a plus.
• Knowledge of the legal industry is a plus.