Experience Required
1 Year
Salary Range
15,000-20,000PKR
Career Level
Graduate
Required Qualifications
graduate
Job Description
Fiberlink (Pvt) Ltd. a reputed ISP in Pakistan is looking for professionals to fill the positions of Customer Support Executive post in Karachi Office.
Ideal candidates should be from relevant industry and have at-least 1 year of experience.
Ideal candidates should be from relevant industry and have at-least 1 year of experience.
Requirements & Skills
Must Be Hard Worker
Must Be Decent
Must Have Good Communication Skills
Must Know About Computers
Responsibilities
· Responsible for all queries related to assigned customers.
· Provide email- and telephone-based support to Customers.
· Diagnose and resolve complex customer issues.
· Act as a liaison between customers and other technical departments.
· Engage senior technical persons as required to assist in the troubleshooting process.
· Resolve customer issues professionally and effectively
· Provide timely response to customers query.
Must Be Decent
Must Have Good Communication Skills
Must Know About Computers
Responsibilities
· Responsible for all queries related to assigned customers.
· Provide email- and telephone-based support to Customers.
· Diagnose and resolve complex customer issues.
· Act as a liaison between customers and other technical departments.
· Engage senior technical persons as required to assist in the troubleshooting process.
· Resolve customer issues professionally and effectively
· Provide timely response to customers query.
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