Experience Required
2 Years
Salary Range
25,000-30,000PKR
Career Level
Entry Level
Required Qualifications
Intermediate and above
Job Description
Deal directly with customers either by telephone, electronically or face to face. Respond promptly & thoroughly to customer inquiries. Handle and resolve customer complaints · Obtain and evaluate all relevant information to handle service inquiries. Keep customer up to date about their processes · Communicate and coordinate with internal departments Follow up on customer interactions · Provide feedback on the efficiency of the customer service. Monitor Client's various university, visa and other processes. Lead and Manage processing department. Improve and enhance current processes.
Requirements & Skills
- Excellent English writing & speaking skills.
Good command of Microsoft office. - Good command of Microsoft office.
Interpersonal skills Listening skills. - Interpersonal skills Listening skills.
Problem analysis and problem-solving Attention to detail and accuracy. - Problem analysis and problem-solving Attention to detail and accuracy.
Data collection Customer service orientation. - Data collection Customer service orientation.
- Adaptability Initiative Stress tolerance.
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